Miken Technologies offers a comprehensive selection of managed services and maintenance plans for any business technology service or need. Each plan is designed and customized to meet the needs of your business and to fit within your corporate culture, schedule and business continuity plan.
Miken Total Care Plans include:
- Unlimited Remote Helpdesk and Onsite Maintenance and Support
- Proactive Server and PC Management, Monitoring, Optimization, and Preventive Maintenance
- Network Equipment Monitoring and Maintenance
- Priority Response Times and Service Level Agreements
- Application Support and Maintenance
- Monthly Network and PC Health Reviews
- Licensing and Asset Management
- Audit and Compliance Management
- Online Client Portal that provides access to all of your company’s information
At Miken, we understand the importance of documenting terms of service. We specifically define each level of service, including priorities, responsibilities, guarantees, and warranties. You can breathe easy knowing Miken is here to help maintain your technology and make it efficient.
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