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We have a full staff of professionals who can assist you on-site,
or if you wish, you may bring your "problems and questions"
to our office.
Simply call our service hotline at (314) 961-0501 and
someone will be happy to assist you with your support questions.
We offer the following support services:
- Hardware configuration and setup
- Software installation
- Networking issues
- Printers
- Data Recovery
- Operating Systems (Windows, etc.)
Many of our clients are very concerned about their data and keeping
it safely backed up. We can perform data integrity tests remotely
or on-site and we offer these services through our PASS
(Pro Active Scheduled Services) program. Contact
one of our engineers for more details, the information is free
without obligation.
Another option we offer our customers is Citrix. This software
will allow you to get your data fast and safe. Citrix Metaframe
XP is completely HIPPA compliant and makes establishing links
to multiple locations much easier and more efficient.
Ask one of our Sales Engineers about how a Citrix Solution could
be just what your business is calling for. Just dial 314-961-0501,
then choose option 2.
Connect to our Remote Helpdesk!
When questions arise regarding hardware, operating systems or
software needs, we have the answer. With over 74% of all
technical issues resolved over the phone, this allows
you, the client, quicker response and faster up-time! Miken Technologies
has people dedicated to servicing your needs efficiently and quickly.
The Help Desk is staffed with full-time professional specialists
who are ready to assist you! Keeping your business productive
and profitable is what we offer you. Contact
us today for more information on our Help Desk services.
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