We know that your time is precious. You have more important issues to deal with than your computer network. It is, however, critical to your business that it’s running predictably, optimally and securely.

Enter Miken’s managed IT services programs. Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority.

Since 1987, Miken has been providing quality IT solutions to the St. Louis region and beyond!

MONITOR. MANAGE. VISIBILITY. PREVENTION. 

When you outsource the management of your important IT resources to Miken, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

 

BENEFITS OF MANAGED SERVICES

  • Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network operates in a stable and reliable manner.
  • Reduced Network Downtime: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.
Standard Care
Server (Physical or Virtual)
Network Devices
Workstations
 
Managed Enterprise Endpoint Detection & Response that includes Malware, Ransomware & Antivirus Protection
Unlimited Remote Help Desk Support
Proactive Resource and Performance Monitoring
Patch Management Services
Backup Monitoring with Periodic Restore Testing
Discount Labor Rates for Onsite Support & Project Work
 
* Requires a Block of Time Contract to be in force for onsite service
Total Care
Server (Physical or Virtual)
Network Devices
Workstations
This plan includes everything in our STANDARD CARE plan, plus:
Onsite Support for Workstations & Servers
Quarterly Health Review Reports
Vendor Management
 
 
 
 
 
Ultimate Care
Server (Physical or Virtual)
Network Devices
Workstations
This plan includes everything in our TOTAL CARE plan, plus:
Additional Vendor Discounts on New Purchases
All labor associated with the replacement of:
Network Servers, Desktops, Laptops & Endpoint Devices
 
 
 
 
 

Interested in learning more? Fill out our contact form and we’ll be in touch with you shortly!