[vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1482773104361{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #1
[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp.exe||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1482773130956{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #2
[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp2.exe||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1482773159282{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #3
[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp3.exe||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1482773151743{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #4
[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp4.exe|||”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1483125143214{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #5[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp5.exe||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1483125149717{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #6[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp6.exe||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1483125156364{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #7[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp7.exe||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1483125163765{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #8[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp8.exe||target:%20_blank|”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1483125175502{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For Group #9[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fwww.miken.net%2Fwp-content%2Fthemes%2Flegenda%2FHelpdesk%2Fremhelp9.exe||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1483125191702{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]For MSP Anywhere[/vc_column_text][vc_btn title=”CLICK HERE” color=”danger” css_animation=”top-to-bottom” link=”url:http%3A%2F%2Fstartcontrol.com%2Fmiken%2F||target:%20_blank|”][/vc_column][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]The instructions on this web page will allow Miken Technologies staff to interact with your computer over the Internet. Support staff will be able to see your computer screen and take control of your keyboard and mouse. When the remote session closes, the remote support software will be removed from your computer automatically.
NOTE: Please do not start a remote support session until after a Miken Technologies staff member requests permission to control your computer.
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To to initiate a remote support session in Internet Explorer:
- Click the “Click Here” button below the Miken logo that is associated with the Tech Number given to you by the current Remote Helpdesk Support Technician.
- At the “Do you want to run or save this file?” prompt, click on the Run button.
- At the “Do you want to run this software?” prompt, click on the Run button.
After the software downloads and starts, the Miken Technologies staff member will begin a remote support session.
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To to initiate a remote support session in Mozilla Firefox:
- Click the “Click Here” button below the Miken logo that is associated with the Tech Number given to you by the current Remote Helpdesk Support Technician.
- At the “Would you like to save this file?” prompt, click on the Save File button.
- In the Downloads window, click on the Open link for the file that starts with “remhelp”.
- At the “Do you want to run or save this file?” prompt, click on the Run button.
After the software downloads and starts, the Miken Technologies staff member will begin your remote support session.
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